Frequently Asked Questions

Our Frequently Asked Questions page is here to help you find quick answers about our sweets, orders, payments, and policies.

Contact Us

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

Please allow 3 - 5 business days from the time your package arrives back to us for a refund to be issued.

Shopping Information

How do I place an order on your website?

What is the minimum order quantity?

Are your sweets freshly prepared?

Shipping & Returns Information

Do you deliver nationwide?

How long does delivery take?

Can I return or exchange sweets?

What should I do if my order arrives damaged or incorrect?